Senior Software Engineer Production Support

1 month ago

Prague, CzechiaSenior

Responsibilities

Investigate and resolve critical functional and performance issues across the core platform.
Implement features, tooling, and performance improvements that prevent recurring issues.
Collaborate with engineers, QA, and customer support to escalate and solve complex problems.
Design and use AI agents to automate root-cause analysis and streamline incident response.
Navigate unfamiliar codebases, rapidly context-switch, and safely deploy fixes while maintaining code quality and automation.

5+ years of professional experience building, maintaining, and debugging full-stack production software systems.
Strong proficiency with Java, data pipelines, web system architecture, and JavaScript.
Database expertise with MySQL and Cassandra.
Deep understanding of distributed systems, including eventual consistency, high availability, and failover mechanics.
Professional backend development experience in Python or PHP is desirable.
Familiarity with financial markets, exchange protocols, FIX, or low-latency networking is desirable.
Proficiency in modern C++ (C++17 or newer) is desirable.
Experience deploying, supporting, and debugging containerized services in AWS is desirable.
Experience with modern frameworks such as React is desirable.
Strong focus on test-driven development, automation, and overall code quality.

Pension contributions.
Hybrid work arrangement with three days in the office and two remote days per week.
25 days of paid time off annually, with rollover of unused days.
One paid volunteering day and two professional development days per year.
Additional PTO during milestone anniversary years and generous parental leave for all parents.
Budget for technology accessories and office equipment.
Milestone anniversary bonuses.
Gym membership and health/wellness subsidies, including eligible healthcare, meal delivery, and smoking cessation support.

1,001-5,000 employees