Clera

Forward Deployment Engineer

Clera
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17 hours ago
Remote, Germany or Remote, AustriaSenior

Responsibilities

  • Translate customer requirements into robust production implementation plans and setups.
  • Lead rollouts of AI assistant workflows, logic, data flows, prompts, and guardrails.
  • Implement third-party integrations using APIs, webhooks, CRM, calendar, ticketing, and payment services.
  • Develop TypeScript or Python glue code and features with testing, monitoring, and logging.
  • Debug live production issues and deploy rapid fixes across calls, flows, and data.
  • Build reusable templates, deployment playbooks, and scalable implementation best practices.
  • Feed customer pain points, feature gaps, and recurring patterns back into product development.

Requirements

  • Several years of practical experience capturing customer requirements and translating them into production implementation plans.
  • Proven experience building and deploying production workflows, data flows, prompts, and guardrails for AI applications.
  • Deep understanding of LLM systems, including prompting, tool use, RAG, evaluation, and failure modes.
  • Hands-on experience with API and webhook integrations and authentication patterns such as OAuth and API keys.
  • Strong coding skills, preferably in TypeScript or Python, plus testing, monitoring, and logging experience.
  • Basic cloud deployment and observability experience for production debugging.
  • German proficiency at B2 level or above is strongly preferred.
  • Experience with voice or telephony integrations, workflow automation tools, SQL, monitoring/tracing, or GDPR/privacy is a bonus.

Benefits

  • Fully remote role open to candidates based in Germany or Austria.
  • Visa sponsorship is not available for this role.

Categories

Forward Deployed
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