2 days ago
Singapore, SingaporeSenior
Responsibilities
- Conduct stakeholder workshops, interviews, requirements gathering, clarification, and prioritization sessions.
- Analyze current-state processes and design future-state business processes and operating models.
- Document business requirements, functional specifications, use cases, user stories, process flows, gap analyses, and solution recommendations.
- Design end-to-end solution, integration, security, data, and migration architecture for the alumni system.
- Lead architecture and solution design for Dynamics 365 Customer Insights, Dataverse, Power Apps, Power Automate, and Power Pages.
- Design data governance, migration strategy, data mappings, cleansing, reconciliation, and data quality controls.
- Design integrations with student systems, Microsoft Entra ID, email platforms, and reporting and analytics platforms.
- Define APIs, data exchange patterns, role-based access controls, authentication, authorization, audit logging, and integration security controls.
- Lead solution reviews, assess technical risks and dependencies, guide development teams, and review technical deliverables.
- Provide technical assurance during system integration testing, user acceptance testing, production deployment, go-live, and transition to application maintenance teams.
Requirements
- Degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.
- Minimum 7 years of solution architecture and business analysis experience.
- Minimum 5 years of Microsoft Dynamics CRM or Dynamics 365 implementation experience.
- Proven experience with Microsoft Dynamics 365 Customer Insights projects, requirements gathering, business transformation, enterprise integration, and cloud-based platforms.
- Microsoft Certified: Power Platform Solution Architect Expert and Dynamics 365 Functional Consultant certification, or equivalent, preferred.
- CBAP, CCBA, or equivalent business analysis certification preferred.
- TOGAF certification preferred.
- Experience with higher education, public sector, customer engagement solutions, alumni management systems, CRM platforms, marketing automation, education systems, student information systems, event management, digital identity, membership solutions, or enterprise Power Platform implementations preferred.
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.