3 months ago
Base Salary
$143k - $209k/yr
Responsibilities
- Onboard, train, enable, and certify partner technical resources.
- Participate in joint business planning and review sessions with Datadog and partner technical teams.
- Support partner demonstrations, proofs of value, enablement workshops, assessments, advice, and coaching.
- Advocate for partner use cases, feature requests, and support issues with internal Datadog teams through resolution.
- Analyze partner service offerings and recommend ways to improve Datadog feature adoption and service value.
- Collaborate with product management, engineering, and technical services to identify and prioritize new features and capabilities.
- Curate and evolve best practices for Datadog platform adoption and customer success.
Requirements
- Hands-on experience in IT development and/or operations.
- Typically 10–15 years of experience in a customer- or partner-facing technical role.
- Strong technical grounding, business acumen, learning orientation, and ability to articulate Datadog value from the server room to the boardroom.
- Confident presentation skills.
- Hands-on experience in at least two areas such as observability, public cloud, containerization, development or scripting, configuration management, and CI/CD.
- Previous experience supporting channel partners, using Datadog or other cloud monitoring tools, and performing root-cause analysis, troubleshooting, or debugging is advantageous.
Benefits
- Hybrid workplace arrangement.
- Best-in-breed onboarding, continuous professional development, product training, and career pathing.
- Generous global benefits, including healthcare, dental, parental planning, mental health benefits, paid time off, fitness reimbursements, and a 401(k) plan with match.
- New hire stock equity (RSUs) and employee stock purchase plan.
- Intra-departmental mentor and buddy program, Community Guilds, and Inclusion Talks.
Tech Stack
AnsibleAWSAzureChefDatadogDockerGoGoogle Cloud PlatformJavaScriptJenkinsKubernetesnpmOpenShiftPerlPHPPuppetPythonRubySplunkTerraform
Categories
Solutions Engineering
About Datadog
Datadog builds a SaaS observability and security platform that monitors infrastructure, applications, logs, and services for engineering and DevOps teams. Its products include infrastructure monitoring, APM, log management, real user monitoring, and cloud security, sold via subscriptions and used across cloud-native and hybrid environments. Founded in 2010 and headquartered in New York City, Datadog is a public company trading on NASDAQ under the ticker DDOG.