1 day ago
Base Salary
$151k - $204k/yr
Responsibilities
- Serve as the primary technical advisor for enterprise customers across AWS architecture, security, performance, cost optimization, and operational readiness.
- Conduct architecture reviews and operational assessments to identify risks and improve cloud maturity and resilience.
- Plan and execute product launches, infrastructure migrations, scaling activities, and other critical enablement events.
- Collaborate with account teams, service engineers, and solutions architects to advocate for customers, surface feature requests, and accelerate issue resolution.
- Develop technical content, lead customer-facing operational reviews, and provide data-driven recommendations.
- Review operational health dashboards, identify emerging risks, and translate technical insights into stakeholder recommendations.
Requirements
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting in three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Bachelor's degree.
- Preferred: experience with AWS services or other cloud offerings.
- Preferred: experience in an internal enterprise or external customer-facing environment as a technical lead.
Benefits
- Comprehensive medical, dental, vision, prescription, life, AD&D, employee assistance, mental health support, medical advice line, flexible spending account, adoption, and surrogacy reimbursement benefits.
- 401(k) matching, paid time off, and parental leave.
- Sign-on payments and restricted stock units are included in the overall Amazon package.
- The listed base salary applies to the San Francisco, California location.
Tech Stack
Categories
Solutions Engineering
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.