Docker

Customer Experience Engineer, CXE-T

Docker
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3 months ago
Toronto, CanadaSenior

Base Salary

$98k - $140k/yr

Responsibilities

  • Design and deliver advanced 1:many technical sessions, including webinars, live builds, architecture deep dives, and workshops.
  • Create structured enablement series and repeatable technical learning paths aligned to customer maturity stages.
  • Design scalable PoC frameworks, define technical success criteria and evaluation benchmarks, and translate Docker capabilities into implementable architecture patterns.
  • Lead targeted 1:1 workshops or guided PoCs for complex or high-value technical initiatives when needed.
  • Produce recorded walkthroughs, architecture reference guides, advanced implementation blogs, reusable demo environments, and other technical assets.
  • Serve as a subject matter expert for escalated non-support technical questions and provide guidance on secure pipelines, supply chain integrity, container governance, AI/ML workload governance, and AI agent architecture.
  • Partner with Sales Engineers and post-sales teams to maintain technical continuity without owning deal cycles.
  • Surface field-informed architectural friction, governance gaps, and adoption blockers to Product and Engineering.
  • Establish repeatable enablement sessions, codified PoC patterns, technical content backlogs, and customer-ready technical kits.

Requirements

  • At least 5 years of experience in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles.
  • Strong hands-on expertise with Docker and container ecosystems, secure software supply chain practices, CI/CD pipelines, and modern cloud-native architecture.
  • Experience designing and executing structured proofs of concept with defined success criteria.
  • Ability to present complex technical topics clearly to senior engineering audiences.
  • Strong written communication skills and experience producing technical blogs or deep technical content.
  • Preferred experience with AI/ML development workflows, model packaging, dependency management, reproducibility, and governance in containerized environments.
  • Preferred practical experience with AI coding agent runtimes and sandboxed execution environments, including agent isolation and MCP tool governance.
  • Preferred familiarity with Docker SBX, MCP Gateway, SBOMs, artifact signing, provenance, SLSA concepts, vulnerability management, and policy enforcement.
  • Preferred understanding of container image lifecycle management, SSDLC practices, policy-as-code, compliance controls, DevSecOps integration, governance frameworks, NIST guidance, and the EU AI Act.
  • Preferred experience designing reusable lab environments, demo frameworks, or reference architectures, with a background in Platform Engineering, DevSecOps, or Security Architecture.

Benefits

  • Remote-first work arrangement with offices in Seattle and Paris
  • Flexible work scheduling
  • Quarterly Whaleness Days and an end-of-year Whaleness break
  • Home office setup
  • 16 weeks of paid parental leave after 6 months of employment
  • Technology stipend equivalent to $100 USD net per month
  • PTO plan
  • Training stipend for conferences, courses, and classes
  • Equity
  • Medical benefits, retirement, and holidays varying by country
  • Docker Swag

Tech Stack

Categories

Solutions Engineering
Docker

About Docker

1,001-5,000 employees

Docker builds developer tools for building, sharing, and running containerized applications, including Docker Desktop, Docker Hub, Docker Scout, and the open-source Docker Engine. It monetizes through paid subscriptions for individuals, teams, and enterprises, along with security offerings such as Docker Hardened Images. Founded in 2013 and headquartered in San Francisco, the company serves over 20 million monthly users and supports more than 20 billion container image pulls.

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