Solution Architect - Sales Performance Management (SPM)
Salesforce4 days ago
Base Salary
$123k - $186k/yr
Responsibilities
- Partner with customer stakeholders to define SPM solution vision, roadmaps, deliverables, and expectations.
- Lead discovery and solution-design workshops and architect documented end-to-end functional solutions across the SPM suite.
- Lead functional design and configuration across Salesforce Maps, Sales Planning, Spiff, Sales Programs, and Enterprise Territory Management.
- Model commission plans, statements, capacity, quota, territory, mapping, and enablement processes.
- Apply Agentforce and AI-powered SPM capabilities to improve delivery and customer outcomes.
- Define solution blueprints, best practices, design standards, scope governance, and quality oversight.
- Partner with Technical Architects on integrations, data, and custom development alignment.
- Serve as an escalation point, mentor consultants, and promote reusable assets and shared standards.
- Advise customers on SPM operating models, adoption, and best practices.
- Support proposals, staffing plans, statements of work, discovery, demonstrations, deep dives, and proof-of-concept development.
- Liaise with Salesforce product teams and maintain target billable utilization.
Requirements
- 8+ years of professional experience implementing, designing, or consulting on Sales Performance Management, Incentive Compensation Management, sales planning, or related sales technology solutions, including solution architecture or lead functional design experience.
- Deep expertise in SPM compensation, planning, territory, and enablement domains and cross-product Salesforce solution design.
- Strong analytical, business-process design, requirements translation, and complex incentive and planning logic modeling skills.
- Sufficient understanding of data modeling and data quality to partner effectively with Technical Architects, without requiring software development experience.
- Executive-level written and oral communication skills for technical and non-technical audiences.
- Ability to scope and manage work packages and support pre-sales qualification and solution validation.
- Experience mentoring or guiding less experienced team members.
- Based in the US or Canada and available for regional travel based on customer needs.
- Degree or equivalent relevant experience required.
- Preferred: Salesforce certifications, including Agentforce Sales Consultant and application architect-track certifications.
- Preferred: hands-on experience with Spiff or enterprise ICM platforms such as Xactly, SAP/CallidusCloud, Varicent, Anaplan, or CaptivateIQ.
- Preferred: hands-on Salesforce Sales Planning or enterprise sales-planning platform experience, including Anaplan, Pigment, or Workday Adaptive Planning.
- Preferred: experience with Sales Planning, Enterprise Territory Management, Sales Programs, Salesforce Maps, or Spiff.
- Preferred: familiarity with SDLC requirements, design, implementation, testing, and maintenance.
- Preferred: accounting or finance knowledge related to commissions and revenue, including ASC 606 and IFRS 15.
- Preferred: consulting or Big 4 professional services experience and experience in Technology, Finance, or Sales Operations.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role is based in the US or Canada and requires regional travel depending on customer needs.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.