Enterprise Solutions Engineer - USA
ElevenLabs6 months ago
San Francisco, CA, USA or New York, NY, USAEntry Level
Responsibilities
- Partner with Account Executives to strengthen the technical aspects of the sales process.
- Work with customer and prospective-customer technical contacts to provide support and architect solutions.
- Create technical demonstrations that communicate the product’s value.
- Develop technical enablement resources for the sales team.
- Build self-service tools and documentation for customer implementations.
- Identify repeatable integration patterns and collaborate with product teams to productize them.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Interest in working directly with customers to iterate on solutions and provide tailored support.
- Ability to identify patterns that can be standardized and scaled.
- Strong empathy for customers, sales teams, and product teams.
- Strong technical background in architecting integrations with existing customer solutions.
- Some experience working with customers, including through student clubs or side projects.
- Proficiency in Python and deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
Benefits
- Remote-first work arrangement from anywhere in the United States.
- Option to work from the New York or San Francisco office.
- Regular travel to customer sites.
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual team offsite.
- Monthly co-working stipend for employees outside main hubs.
Tech Stack
Categories
Solutions Engineering