11 hours ago
Base Salary
$91k - $187k/yr
Responsibilities
- Lead diagnosis and resolution of high-impact technical incidents and customer escalations.
- Develop, enhance, and maintain core infrastructure services, integrations, and automation.
- Guide customers through implementation and onboarding of access-governance solutions.
- Improve system performance, availability, security, observability, and disaster recovery readiness.
- Establish technical standards, document architecture and support procedures, and mentor junior analysts.
- Analyze recurring issues and implement permanent corrective actions.
- Participate in on-call support and incident response.
- Translate customer feedback and onboarding experiences into product requirements and roadmap input.
Requirements
- Knowledge of Java and cloud-specific technologies.
- Ability to work closely with customers to understand requirements and guide implementation.
- Ability to diagnose complex technical incidents and develop scalable governance solutions.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short- and long-term disability insurance, life insurance, AD&D, and supplemental life insurance.
- Health care and dependent care flexible spending accounts.
- Pre-tax commuter and parking benefits.
- 401(k) savings and investment plan with company match.
- Paid vacation, 11 paid holidays, paid sick leave, and paid parental leave.
- Adoption assistance, employee stock purchase plan, financial planning, and group legal benefits.
- Voluntary auto, homeowner, and pet insurance benefits.
- US hiring ranges are provided at $43.94-$89.90 per hour and $91,400-$187,000 per annum; the role may also be eligible for equity.
Tech Stack
Categories
Solutions Engineering
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.