Software Engineer II - Observability Engineering
JPMorgan Chase18 hours ago
Columbus, OH, USAMid Level
H1B sponsor
Responsibilities
- Configure and optimize monitoring, alerting, and event management while reducing alert noise and improving monitoring hygiene.
- Automate observability workflows, enable self-service, and support observability-as-code, integrations, and AI-enabled capabilities.
- Partner with application teams to instrument services and standardize metrics, logs, traces, events, tagging, alerting, and data quality practices.
- Build and operate monitoring and observability solutions across cloud and on-premises environments.
- Create dashboards, visualizations, reports, and operational analyses to identify performance degradation, dependencies, and customer-impacting issues.
- Design, develop, code, debug, and troubleshoot software components while considering upstream and downstream systems.
- Use authorized AI-assisted development tools, automated testing, peer review, and secure coding practices to improve software delivery.
Requirements
- Formal training or certification in software engineering concepts and 2+ years of applied experience.
- Experience in Platform Engineering, DevOps, Monitoring, or Observability-related roles.
- Experience developing, debugging, and maintaining code in one or more modern programming languages such as Python, Java, JavaScript, or Go.
- Experience with one or more of Dynatrace, Splunk, Grafana, or Datadog.
- Understanding of telemetry concepts including metrics, logs, traces, and alerting.
- Knowledge of cloud platforms, distributed systems, and modern application architectures.
- Hands-on experience using enterprise-authorized AI-assisted software development tools and validating their outputs.
- Understanding of responsible AI use, data sensitivity, secure input and output handling, resiliency, and security expectations.
- Exposure to CI/CD, application resiliency, security, and agile development practices.
- Strong analytical, troubleshooting, problem-solving, communication, and cross-team collaboration skills.
- Preferred: knowledge of monitoring standards, telemetry governance, and observability frameworks.
- Preferred: experience with automation, infrastructure as code, platform engineering, AI-assisted analytics, anomaly detection, operational intelligence, dashboards, and observability reporting.
Benefits
- Competitive total rewards package and benefits based on eligibility.
- Benefits include comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may include commission-based pay or discretionary incentive compensation; additional compensation details are provided during hiring.
- The posting describes the employer as an equal opportunity employer and offers reasonable accommodations.
Tech Stack
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.