Vapi

Member of Technical Staff, Forward Deployed

Vapi
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4 months ago

Base Salary

$200k - $280k/yr

Responsibilities

  • Lead deployment engagements end to end for assigned enterprise customers, from scoping through go-live and handoff.
  • Build production-ready Vapi deployments involving assistants, squads, tools, structured outputs, telephony/SIP, webhooks, and integrations.
  • Debug live production issues across call records, application logs, provider requests and responses, and infrastructure metrics.
  • Own customer-facing GitOps repositories and dedicated cluster configuration.
  • Manage technical and executive stakeholders across technical and non-technical audiences.
  • Build platform work including outbound campaigns, evaluations, simulations, observability, CLI tooling, and MCP tooling to reduce deployment toil.
  • Feed deployment insights back into the product roadmap.

Requirements

  • 5+ years of professional engineering experience.
  • Experience in a technical role at an early-stage startup and familiarity with ambiguous, resource-constrained environments.
  • Previous experience as a Forward Deployed Engineer, Solutions Architect, or Solutions Engineer at a relevant company.
  • Strong generalist engineering skills spanning UI/UX implementation, API design, data modeling, and systems architecture.
  • Experience with one or more listed backend, frontend, language, database, deployment, and coding tools.
  • Ability to communicate clearly with technical and non-technical stakeholders.
  • Conceptual understanding of working with AI in production.
  • Demonstrated proactive process improvement and bias toward action.
  • Preferred qualifications include startup founding or personal project experience, AI/ML systems knowledge, infrastructure experience, real-time systems experience, project leadership, open-source contributions, and having shipped a product with real users.

Benefits

  • Competitive salary and equity ownership.
  • Medical, dental, and vision coverage.
  • Quarterly off-sites and team events.
  • Flexible time off.
  • Catered meals, transportation, gym access, and a $10,000 annual learning and development budget.
  • The role is based in San Francisco or New York.

Tech Stack

Amazon DynamoDBAWSAzureDjangoDockerExpressFastAPIFlaskGoogle Cloud PlatformKubernetesMongoDBNext.jsNode.jsPythonReactRedisSQLTailwind CSSTypeScriptVercelVue.js

Categories

Forward Deployed
Vapi

About Vapi

51-200 employees
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