Senior Solutions Engineer
Gen Digital11 hours ago
Base Salary
Up to $175k/yr
Responsibilities
- Collaborate with Sales, Partner Success, Product, Marketing, and marketplace partners on go-to-market initiatives.
- Travel with Sales and Partner Solutions teams to meet prospects and partners for pitch meetings and business reviews.
- Conduct discovery, understand customer requirements, and design solutions aligned with financial technology product capabilities.
- Lead product demonstrations, presentations, technical discussions, and client-facing sales meetings.
- Support technical onboarding through account plans, customized technical specifications, and on-site enablement sessions.
- Personalize demonstrations to communicate the value of solutions to prospective partners.
- Provide customer feedback to product development teams to support product enhancements.
- Develop internal and external technical documentation, best practices, processes, marketing materials, and integration guides.
- Train sales teams on product functionality, technical specifications, and competitive positioning.
- Monitor industry trends, competitor offerings, and emerging technologies, including through conference participation.
Requirements
- Minimum of 7 years of experience in sales engineering or technical account management, preferably with financial institutions, enterprise technology, or consulting firms.
- Ability to travel regularly for in-person partner visits, sales meetings, business reviews, and conferences.
- Ability to present technical concepts to technical and non-technical audiences.
- Experience creating and conducting product demonstrations and leading technical client discussions.
- Ability to understand customer requirements and translate them into technical solutions.
- Strong communication, interpersonal, relationship-building, problem-solving, and technical project management skills.
- Ability to guide sales and onboarding processes among Gen, channel partners, and end clients.
- Detail-oriented and able to work effectively in a fast-paced, dynamic environment.
Benefits
- Flexible working options, time off, competitive pay, benefits, and well-being programs.
- Regular travel and in-person engagement with partners and prospects are part of the role.
Categories
Solutions Engineering
About Gen Digital
Gen Digital is a public consumer cyber safety company that sells subscription software and services for cybersecurity, online privacy, and identity protection under brands including Norton, Avast, LifeLock, Avira, AVG, CCleaner, and ReputationDefender. Formed in 2022 by the merger of NortonLifeLock and Avast, it is headquartered in Tempe, Arizona, and serves more than 150 countries with a user base approaching 500 million. Revenue comes primarily from direct-to-consumer subscriptions and partnerships.