1 day ago
Base Salary
$78k - $168k/yr
Responsibilities
- Lead planning, configuration, deployment, testing, and validation of Vocera voice, messaging, and analytics solutions.
- Install, configure, and troubleshoot Vocera software across Windows Server, Linux, physical, and virtualized environments.
- Configure Vocera devices, users, groups, permissions, sites, contacts, and location-based settings.
- Integrate solutions with Active Directory/LDAP, telephony and VoIP/SIP platforms, wireless networks, and third-party applications.
- Assess network and wireless readiness and troubleshoot application, server, connectivity, telephony, directory, and integration issues.
- Develop and execute end-to-end testing for functionality, connectivity, integrations, and performance before go-live.
- Provide hands-on technical support, knowledge transfer, and guidance to customers and stakeholders.
- Coordinate with project management, technical teams, support, vendors, and other partners on dependencies, risks, and implementations.
- Maintain implementation documentation and follow security and privacy practices through go-live and transition to support.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline, or an equivalent combination of education and relevant technical experience.
- At least 2 years of relevant experience in customer-facing technical services, implementation, systems engineering, network or telephony administration, or support.
- Experience with IT infrastructure, networking, servers, operating systems, connectivity, and network troubleshooting.
- Experience installing, configuring, deploying, or troubleshooting enterprise software, server, or client/server technologies.
- Experience with Windows Server and/or Linux in physical or virtualized environments.
- Experience with system integrations or interoperability, including Active Directory/LDAP, APIs, third-party applications, or messaging technologies.
- Experience with telephony or enterprise communications technologies such as PBX, VoIP, SIP, unified communications, or voice-over-Wi-Fi.
- Experience with cloud, SaaS, virtualization, or enterprise technology environments.
- Experience supporting technology in complex customer environments such as K-12 education, higher education, commercial, retail, or public safety.
Benefits
- Remote work arrangement.
- 40% travel requirement.
- Annual U.S. base pay ranges vary by work location, from $77,700-$129,500 to $101,000-$168,400.
- Equal opportunity employment and nondiscrimination protections are provided.
Tech Stack
Categories
Solutions Engineering
About Stryker
Stryker designs and manufactures medical devices and equipment for hospitals and surgeons, spanning orthopaedic implants, trauma and spine hardware, surgical tools, endoscopy, navigation, and patient care equipment. The NYSE-listed company, founded in 1941 and headquartered in Kalamazoo, Michigan, sells products and related services worldwide to health systems and ambulatory centers. It reported $22.6 billion in 2024 sales and markets its portfolio across roughly 75 countries.