Software Engineer III - Private Banking Technology SRE Support
JPMorgan Chase10 hours ago
Singapore, SingaporeSenior
Responsibilities
- Promote and implement site reliability principles, practices, and culture across application-aligned product teams.
- Manage and troubleshoot production incidents, participate in blameless post-mortems, and provide occasional early, late, or weekend coverage for APAC businesses.
- Define and operationalize non-functional requirements, availability targets, SLO reviews, error-budget tracking, and observability models.
- Evolve and debug critical application and platform components while understanding system interdependencies and limitations.
- Develop automation solutions and end-to-end CI/CD pipelines for operational processes, including start-of-day checks where applicable.
- Plan and conduct chaos engineering and resiliency testing for private and public cloud applications.
- Collaborate with SRE teams to deliver consistent visualization and application performance monitoring.
- Evaluate AI-enabled technologies and approaches, including MCP, to improve reliability, operations, and engineering workflows.
Requirements
- Bachelor's degree in Computer Science, Mathematics, or a related field.
- Formal training and certification in software engineering and at least 3 years of applied experience.
- Ability to engineer toil-reduction and automation solutions using common programming languages such as Python and Java.
- Hands-on experience with private and public cloud computing environments, including AWS or private cloud.
- Experience troubleshooting MSSQL, MongoDB, Oracle, MQ, Kafka, or similar technologies.
- Strong knowledge of SRE culture and principles, with experience implementing SRE practices in an application or platform.
- Experience with observability, monitoring, SLOs, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk.
- Hands-on experience with CI/CD tools such as Jules, Jenkins, GitHub, or Terraform.
- Practical experience with chaos engineering and resiliency testing.
- Preferred experience supporting trading platforms and front-to-middle office environments, including exposure to FIX.
- Exposure to Temenos Transact is preferred.
Benefits
- Occasional early or late coverage for APAC businesses and occasional work outside regular office hours, including weekends, may be required.
- J.P. Morgan is an equal opportunity employer that provides reasonable accommodations and values diversity and inclusion.
Tech Stack
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.