Rakuten

Senior Site Reliability (DevOps) Engineer (INPD)

Rakuten
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1 day ago
Singapore, SingaporeSenior

Responsibilities

  • Design and build infrastructure and automation for the Rakuten Coupon Platform and related loyalty services.
  • Troubleshoot system, network, and application failures affecting high-traffic coupon and loyalty platforms.
  • Create robust CI/CD pipelines using Jenkins or similar tools for continuous deployment.
  • Perform capacity planning, demand forecasting, performance analysis, and system tuning to identify reliability risks.
  • Optimize operations through automation and process improvement for critical loyalty and coupon systems.
  • Introduce new technologies and drive their adoption within the Coupon Platform Team.
  • Practice sustainable incident response and blameless postmortems.

Requirements

  • 5+ years of experience deploying and managing large-scale internet-facing web services, including high-traffic real-time transaction systems such as loyalty or coupon platforms.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
  • Experience with DevOps processes, culture, and tools such as Chef and Terraform.
  • Experience measuring and monitoring availability, latency, and overall system health for critical production systems.
  • Experience with CI/CD tools such as Jenkins and Rundeck.
  • Experience with container technologies such as Docker and Kubernetes.
  • Experience with network monitoring and observability tools.
  • Programming experience with Java and Kotlin.
  • Experience with Cassandra, ETCD, Redis, Couchbase, and MySQL.
  • Experience with Kubernetes, Docker, and Istio.
  • Experience with Kafka and RabbitMQ.
  • Experience with Jenkins, ELK, Prometheus, and Grafana.
  • Experience with Ansible and Terraform.
  • Experience with GCP and private cloud platforms.
  • Ability to communicate clearly and work in globally distributed Agile development teams, with a strong sense of ownership, customer service, and integrity.

Tech Stack

AnsibleApache CassandraApache KafkaChefCouchbaseDockerElasticsearchGoogle Cloud PlatformGrafanaIstioJavaJenkinsKibanaKotlinKubernetesLogstashMySQLPrometheusRabbitMQRedisTerraform

Categories

DevOpsSite Reliability
Rakuten

About Rakuten

10,000+ employees

Rakuten Group builds e-commerce marketplaces, financial services (credit cards, payments, banking, securities), and digital/communications offerings for consumers and merchants worldwide. It monetizes through transaction fees, financial services income, advertising, and mobile subscriptions; flagship businesses include Rakuten Ichiba, Rakuten Card, and Rakuten Mobile. Founded in 1997 and headquartered in Setagaya, Tokyo, the company is publicly listed on the Tokyo Stock Exchange and operates across many countries and regions.

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