Engineer III - Intelligent Automation
Levi Strauss & Co21 hours ago
Bengaluru, IndiaSenior / Staff+
Responsibilities
- Provide technical production support for SAP intelligent automation and AI solutions across finance, order-to-cash, procure-to-pay, direct-to-consumer, and master-data processes.
- Partner with business and technology teams to gather requirements, define business rules, document current and future-state processes, and specify data mappings, controls, dependencies, and acceptance criteria.
- Assess solution impacts across SAP FICO, order-to-cash, procure-to-pay, DTC, fashion, master data, pricing, billing, receivables, payables, logistics, interfaces, and downstream systems.
- Collaborate with SAP ABAP, BTP, AI, workflow, integration, Fiori, and automation teams through design, estimation, testing, release, cutover, and hypercare.
- Monitor agent runs, queues, interfaces, APIs, document processing, business-rule outcomes, exception dashboards, reconciliations, and SAP posting status.
- Troubleshoot automation failures involving master data, duplicate documents, variances, posting errors, credit checks, authorizations, interfaces, workflows, and agent decision logic.
- Coordinate incident resolution, validate fixes, communicate business impact and recovery status, and complete root-cause analysis and preventive improvements.
- Support unit, integration, regression, user-acceptance, volume, negative-scenario, and production-validation testing.
- Maintain runbooks and operational documentation and improve reliability, controls, straight-through processing, and measurable business value using automation metrics and feedback.
Requirements
- 8–12+ years of progressive SAP experience across implementation, enhancement delivery, integration, intelligent automation, and production support.
- Strong process knowledge across SAP FICO, order-to-cash, procure-to-pay, direct-to-consumer, customer and vendor master data, sales, billing, receivables, payables, and related financial postings.
- Experience supporting SAP automations, workflows, interfaces, APIs, background processes, and exception-management solutions in production.
- Strong understanding of workflow, business rules, robotic process automation, document extraction, AI-assisted decisions, agent orchestration, human-in-the-loop review, and controlled SAP transaction execution.
- Ability to analyze SAP document flow, configuration, master data, application logs, interface payloads, workflow outcomes, and posting errors to isolate root causes.
- Working knowledge of SAP S/4HANA, SAP BTP, SAP Build Process Automation or comparable platforms, SAP Integration Suite, APIs, OData, IDoc, RFC or BAPI, workflow, Fiori, ABAP, and monitoring concepts.
- Experience with confidence thresholds, validations, exception handling, reprocessing, audit trails, observability, security, segregation of duties, SOX controls, data privacy, and responsible AI.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Finance, or a related field.
- Fashion and retail process experience, including SAP AFS or S/4HANA Fashion, is preferred.
- Relevant SAP, automation, agile, or IT service-management certifications are a plus.
- Strong analytical, requirements-management, stakeholder communication, documentation, testing, and problem-solving skills, including experience with global onsite and offshore teams.
Benefits
- Full-time position.
- Located in Bengaluru, India.
Tech Stack
ABAP
Categories
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.