PayJoy

Automation & AI Analyst

PayJoy
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17 days ago
Mexico City, MexicoMid Level

Responsibilities

  • Identify, design, and build AI/ML, LLM, agent, RPA, and workflow automation solutions that address business needs and reduce manual effort.
  • Develop, integrate, and deploy models and automation workflows into production systems, data sources, and APIs.
  • Build and maintain prompt engineering, retrieval, and evaluation pipelines for AI output quality and reliability.
  • Monitor, test, and improve deployed solutions using performance, cost, latency, accuracy, and user feedback metrics.
  • Partner with business and technical stakeholders to gather requirements, prioritize use cases, document solutions, and enable adoption.
  • Apply responsible-AI, security, compliance, data privacy, bias mitigation, access control, and PII protection practices.

Requirements

  • Proficiency in Python.
  • Experience with AI/ML frameworks, LLM APIs such as OpenAI and Anthropic, automation and orchestration tools such as n8n, Make/Zapier, and Airflow, and workflow/RPA platforms.
  • Familiarity with a major cloud platform, APIs, webhooks, and Git.
  • Knowledge of applied machine learning, generative AI, prompting, retrieval-augmented generation, embeddings, fine-tuning, agent frameworks, integration patterns, and production monitoring.
  • Strong analytical, problem-solving, communication, collaboration, curiosity, learning agility, and attention-to-detail skills.
  • Experience in fintech or high-volume environments is valued.
  • Experience with vector databases, MLOps/LLMOps, data engineering, integrations, the Zoho ecosystem or similar platforms, and a similar AI/Automation Engineer role is desirable.
  • Intermediate or advanced English is desirable; Portuguese is a plus.

Benefits

  • Company-funded private health insurance for the employee and immediate family, with benefits varying by country.
  • 20 days of vacation and unlimited sick leave.
  • $2,000 USD annual co-working travel perk.
  • $2,000 USD annual professional development perk.
  • Phone financing, headphone benefit, home office equipment allowance, and wellness perks.

Tech Stack

Categories

PayJoy

About PayJoy

1,001-5,000 employees

PayJoy builds smartphone-enabled secured credit for underserved consumers in emerging markets, offering point-of-sale smartphone financing and card/credit products, and licensing its device-locking and machine-learning underwriting technology to retailers and financial partners. Founded in 2015 and headquartered in San Francisco, the privately held Public Benefit Corporation operates across multiple countries. Customers use the phone itself as collateral, enabling access to formal credit and structured repayment over time.

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