4 hours ago
Responsibilities
- Lead forward deployed customer engagements from discovery through launch and translate business goals into scalable Notion solutions.
- Design workspace architectures incorporating customer workflows, permissions, governance, integrations, and AI use cases.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities, and adjacent AI tools.
- Partner with Forward Deployed Engineering on migrations, API constraints, security architecture, and advanced implementation needs.
- Create adoption plans, enablement materials, and launch approaches that drive sustained usage and measurable business value.
- Convert repeatable customer patterns into packaged solutions, templates, reference architectures, runbooks, enablement assets, and product feedback.
- Advise customers on technical requirements, implementation tradeoffs, and practical paths to value.
- Partner with GTM, Product, Engineering, PMM, Services leadership, and the partner ecosystem to scale successful approaches.
- Create implementation plans, handoff materials, and success measures for customers and internal teams.
Requirements
- At least 5 years of experience in tech services, consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Ability to translate ambiguous customer goals into workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills covering workflows, operating models, pain points, technical constraints, and future-state solutions.
- Hands-on experience using AI tools to design, prototype, automate, or improve real business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows, and implementation tradeoffs.
- Experience delivering implementations that drive adoption, change management, and long-term customer value.
- Strong project and engagement management skills, including scope, timelines, deliverables, stakeholder alignment, risks, decisions, dependencies, and launch readiness.
- Exceptional written and verbal communication for business, technical, and executive audiences.
- Strong executive presence, customer judgment, learning velocity, and comfort working in fast-changing AI-native product environments.
- Experience designing or deploying agents, automations, or AI-powered customer workflows is preferred.
- Experience with Notion, APIs, MCPs, Workers, coding agents, or developer platform workflows is preferred.
- Experience creating discovery methodologies, reusable delivery assets, internal tooling, packaged services, or reference architectures is preferred.
- Experience partnering with Product and Engineering teams to turn field learnings into roadmap signals or scalable improvements is preferred.
Benefits
- Based in Dublin with office work on Mondays, Tuesdays, and Thursdays as Anchor Days
- Cash compensation, equity, and benefits are offered
- Equal opportunity employer with reasonable accommodations available
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About Notion
Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion, they're all in one place, and totally customizable to meet the needs of any workflow. It's the all-in-one workspace for you, your team, and your whole company. We humans are toolmakers by nature, but most of us can't build or modify the software we use every day — arguably our most powerful tool. Our team at Notion is on a mission to make it possible for everyone to shape the tools that shape their lives.