2 months ago
Dublin, IrelandSenior
Responsibilities
- Lead forward deployed customer engagements from discovery through launch and translate business goals into scalable Notion solutions.
- Design workspace architectures incorporating customer workflows, permissions, governance, integrations, and AI use cases.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities, and adjacent AI tools.
- Partner with Forward Deployed Engineering on migrations, API constraints, security architecture, and advanced implementation needs.
- Create adoption plans, enablement materials, and launch approaches that drive sustained usage and measurable business value.
- Convert repeatable customer patterns into packaged solutions, templates, reference architectures, runbooks, enablement assets, and product feedback.
- Advise customers on technical requirements, implementation tradeoffs, and practical paths to value.
- Partner with GTM, Product, Engineering, PMM, Services leadership, and the partner ecosystem to scale successful approaches.
- Create implementation plans, handoff materials, and success measures for customers and internal teams.
Requirements
- At least 5 years of experience in tech services, consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Ability to translate ambiguous customer goals into workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills covering workflows, operating models, pain points, technical constraints, and future-state solutions.
- Hands-on experience using AI tools to design, prototype, automate, or improve real business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows, and implementation tradeoffs.
- Experience delivering implementations that drive adoption, change management, and long-term customer value.
- Strong project and engagement management skills, including scope, timelines, deliverables, stakeholder alignment, risks, decisions, dependencies, and launch readiness.
- Exceptional written and verbal communication for business, technical, and executive audiences.
- Strong executive presence, customer judgment, learning velocity, and comfort working in fast-changing AI-native product environments.
- Experience designing or deploying agents, automations, or AI-powered customer workflows is preferred.
- Experience with Notion, APIs, MCPs, Workers, coding agents, or developer platform workflows is preferred.
- Experience creating discovery methodologies, reusable delivery assets, internal tooling, packaged services, or reference architectures is preferred.
- Experience partnering with Product and Engineering teams to turn field learnings into roadmap signals or scalable improvements is preferred.
Benefits
- Based in Dublin with office work on Mondays, Tuesdays, and Thursdays as Anchor Days
- Cash compensation, equity, and benefits are offered
- Equal opportunity employer with reasonable accommodations available
Categories
Forward DeployedSolutions Engineering
About Notion
Notion builds an all-in-one workspace that combines docs, wikis, databases, and project management with collaborative AI features for individuals and teams. It operates a freemium, subscription-based, land‑and‑expand model used from small groups to large enterprises. Founded in 2016 and headquartered in San Francisco, the privately held company focuses on unifying knowledge, projects, and workflows in a customizable platform.