about 4 hours ago
Dublin, IrelandMid Level / Senior
H1B Sponsor
Responsibilities
- Lead technical validation for IT and service team opportunities within mid-market accounts.
- Develop a deep understanding of IT and service management workflows.
- Translate customer pain points into practical solution designs.
- Conduct technical discovery sessions and tailored product demonstrations.
- Advise on solution architecture and deployment approaches.
- Partner with Asana AEs and CSMs to uncover expansion opportunities.
- Build repeatable demo assets and technical collateral.
- Surface customer feedback to inform product and GTM strategy.
- Deliver technical enablement and best practices for the revenue organization.
Requirements
- 3+ years of experience in Solutions Consulting, Sales Engineering, or similar roles.
- Strong understanding of IT and service team personas and workflows.
- Proficiency in designing and delivering product demonstrations.
- Ability to explain technical concepts clearly to various audiences.
- Strong collaboration skills with cross-functional teams.
- Familiarity with service management methodologies like ITIL.
- Experience with ITSM, ESM, ticketing, and workflow automation tools.
- Understanding of AI-powered automation and employee service delivery use cases.
Benefits
- Mental health, wellness & fitness benefits.
- Career coaching & support.
- Inclusive family building benefits.
- Long-term savings or retirement plans.
- In-office culinary options to cater to dietary preferences.