Technical Specialist

2 months ago

Dublin, IrelandMid Level

Responsibilities

Develop and support customizations involving JavaScript, interfaces, reports, extracts, data migration, upgrades, and conversions.
Provide technical troubleshooting, performance analysis, testing, patching, and support for InterSystems utilities and related products.
Liaise with clients and business analysts on enhancement, reporting, and new or modified system requests.
Advise Project Managers during implementations and manage outstanding acceptance issues before and after go-live.
Participate in on-site technical implementations, client training, and 24-hour extended support services.
Produce technical training materials, reference documentation, installation instructions, user guides, knowledge-base articles, and specifications.

Knowledge of web-oriented languages including HTML and JavaScript.
Experience with SQL, data analysis, and database methodologies.
Ability to design and write technical documentation and develop training materials.
Understanding of Internet and Intranet concepts and experience with client-focused interaction.
Ability to lead and deliver results within specified timeframes, work collaboratively in multicultural teams, and communicate and present effectively.
Availability for work outside office hours, willingness to travel, and ability to learn new technologies and applications.
University degree or equivalent work experience.
HL7 programming experience, InterSystems technology, healthcare systems, and Health Information Exchange standards are desirable.
Ability to evaluate and use AI-augmented workflows and AI-assisted developer, diagnostic, chatbot, summarization, monitoring, and LLM-based tools while verifying generated outputs is desirable.

Office-based role in Dublin.
Client-site visits to hospitals, laboratories, and implementation partners are required, with possible international travel.
Requires participation in on-site implementations and training, availability outside normal office hours, and 24-hour extended support coverage.

1,001-5,000 employees