Technical Account Manager
Polymarket27 days ago
New York, NY, USAMid Level
Responsibilities
- Own the technical onboarding experience for market makers and institutional clients integrating with Polymarket's APIs.
- Serve as the primary technical point of contact for key partners post-onboarding.
- Build and maintain integration guides, code samples, and documentation.
- Work cross-functionally with product and engineering to translate client feedback into platform improvements.
- Identify and flag integration bottlenecks and API pain points.
- Support the institutional sales team on technical due diligence.
- Monitor client API health and usage patterns.
Requirements
- 2–5 years in a technical client-facing role at an exchange, fintech, or trading technology company.
- Hands-on experience with exchange or trading APIs (REST, WebSocket, FIX).
- Comfortable reading and writing code in Python, JavaScript, or similar.
- Strong communicator who can explain technical concepts to both engineers and non-technical stakeholders.
- Self-starter who takes ownership of client issues end to end.
- Familiar with how electronic trading works, including order types and market data feeds.
- Collaborative nature, working closely with engineering, product, and sales.
Benefits
- Competitive salary & equity.
- Unlimited PTO.
- Full Health, Vision, & Dental coverage.
- 401k match.
- Hardware setup including a new MacBook Pro and accessories.