4 hours ago
Base Salary
$138k - $181k/yr
Responsibilities
- Manage a portfolio of new and early-stage customers and drive technical success, adoption, consumption, retention, and expansion.
- Serve as the primary technical partner and strategic advisor for customer data strategy, technology integration, activation, and use-case deployment.
- Provide Snowflake architectural guidance covering workload isolation, warehouse utilization, resource monitoring and alerts, budgeting, and RBAC/security setup.
- Use AI-powered development tools and automation to accelerate technical solutions and implementation guidance.
- Collaborate with account teams, Professional Services, Support, Product Management, Engineering, and external partners.
- Create and deliver reusable customer education programs, including hands-on labs and webinars.
- Triage customer inquiries, support demos and troubleshooting, and identify potential business value for expansion opportunities.
Requirements
- Hands-on SQL experience is required.
- Strong foundational knowledge of data architecture, data analytics, and AWS, Azure, and Google Cloud concepts.
- Excellent written and verbal communication skills for explaining technical concepts to diverse audiences.
- Ability to manage multiple projects and use project management skills to drive customers toward agreed timelines.
- University degree in computer science, engineering, mathematics, or a related field, or equivalent practical experience in a technical role.
- Preferred qualifications include SnowPro Core certification, proficiency in Python, Java, or Scala, experience with modern data technologies or orchestration tools, basic Data Science knowledge, and interest in AI-powered development tools and coding agents.
Benefits
- The role is positioned as a direct path to a career within Snowflake’s Solution Engineering organization.
- Performance is measured through customer success, platform adoption, production use cases, retention, and portfolio growth.
- Salary and benefits information for U.S.-located roles is provided on the Snowflake Careers Site.
About Snowflake
Snowflake builds a cloud-native data platform used by enterprises to store, integrate, share, and analyze data across AWS, Azure, and Google Cloud. Its core products span data warehousing, data lakes, data engineering, and governed data sharing, sold via consumption-based subscriptions. Founded in 2012 and publicly traded on the NYSE (SNOW) following a 2020 IPO, Snowflake supports analytics and data application workloads across industries.