Forward Deployed Engineer
Generalist1 day ago
Base Salary
$150k - $200k/yr
Responsibilities
- Own technical delivery of customer deployments from requirements and success criteria through integration, rollout, onboarding, live debugging, and improvement.
- Design and build reliable, maintainable software integrations connecting Generalist systems with customer APIs, applications, and workflows.
- Design robot tasks and evaluation workflows, analyze rollout data, and refine tasks when real-world performance is insufficient.
- Debug software, integrations, robot behavior, and operating environments using logs, observations, experiments, fixes, and verification.
- Work directly with customers to understand constraints, explain technical tradeoffs, and communicate progress while retaining ownership of outcomes.
- Convert deployment experience into reusable tooling, documentation, diagnostics, playbooks, and system improvements.
Requirements
- Experience building and shipping production software and independently taking ambiguous technical problems to tested, working solutions.
- Strong software engineering fundamentals and experience designing integrations across APIs, services, or complex systems.
- Methodical debugging skills, including evidence gathering, hypothesis testing, and verification of underlying fixes.
- Ability to work directly with customers, translate needs into engineering work, and communicate complex technical issues clearly.
- Ability to learn unfamiliar technical domains quickly, with curiosity about machine learning, robotics, and reliable real-world operation.
- Ownership and organizational skills suited to an early-stage environment, balancing immediate customer needs with scalable improvements.
- Willingness to work hands-on with robots and customer teams, including time at customer sites.
- Experience in robotics, machine learning, or deploying complex software in customer environments is a plus.
Categories
Forward Deployed
About Generalist
Generalist builds general‑purpose robots powered by large‑scale AI, focusing on vision‑language‑action and embodied multimodal models for real‑world tasks in industry and homes. The company develops robotics platforms and software and is privately held. It was founded in 2024, is headquartered in San Mateo, California, and its founding team includes alumni of OpenAI, Google DeepMind, and Boston Dynamics.