1 month ago
Chicago, IL, USA or Austin, TX, USASenior
Base Salary
$132k - $166k/yr
Responsibilities
- Partner with enterprise customers to identify strategic AI use cases, validate technical feasibility, and own tailored solution implementations.
- Architect and deliver custom applications, templates, and integrations using WRITER’s platform, APIs, and Knowledge Graph capabilities.
- Translate technical concepts and platform capabilities into clear solution recommendations for technical and executive audiences.
- Collaborate with Product and Engineering teams, providing customer feedback that informs the product roadmap.
- Develop scalable processes, documentation, and workflows to accelerate technical integration and customer time-to-value.
- Drive adoption and expansion of WRITER’s AI solutions within strategic customer accounts.
Requirements
- More than 5 years of hands-on experience in technical SaaS roles, including at least 3 years in solutions architecture, technical consulting, or technical account management.
- Deep technical fluency in Python and extensive experience working with APIs, sophisticated prompts, and linguistic principles for AI applications.
- Experience architecting and delivering complex technical solutions for Fortune 500 enterprises in a high-growth B2B SaaS environment.
- Exceptional communication and executive presence, with the ability to explain complex AI concepts to technical teams and C-suite leaders.
- A builder’s mindset and enthusiasm for emerging technologies and generative AI.
- Strong customer- and outcome-oriented collaboration skills.
Benefits
- Generous paid time off and company holidays.
- Medical, dental, and vision coverage for employees and families.
- Paid parental leave for all parents for 16 weeks.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending account and dependent FSA options.
- Health savings account with company contribution for eligible plans.
- Annual wellness and learning and development stipends.
- Company-wide and team off-sites.
- Company stock options and 401k.
- Hybrid work arrangement based out of hubs in San Francisco, Chicago, Austin, New York City, Seattle, and London.
Tech Stack
Categories
Forward Deployed
