Delivery Solutions Architect
Databricks6 months ago
Responsibilities
- Lead post-technical-win account strategies and execution plans for Databricks use cases in strategic accounts.
- Own technical delivery across onboarding, enablement, production launch, go-live, adoption, and healthy workload consumption.
- Serve as the primary contact for technical issues and production or go-live questions across multiple customer use cases.
- Coordinate shared services, education, onboarding, technical services, support, professional services, product, engineering, and specialist teams.
- Create and execute plans to accelerate use cases into production, including governance, enablement, product adoption, cloud cost control, tuning, and optimization.
- Navigate product and engineering teams for new product innovations, private previews, and upgrades.
- Provide internal and external KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progression.
Requirements
- 8+ years of experience accountable for technical project or program delivery in Data and AI.
- Programming experience in Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Ability to attribute business value and outcomes to project deliverables.
- Experience with technical program or project management, including account, stakeholder, and resource management accountability.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex program or project delivery.
- Track record of overachievement against quota, goals, or similar objective targets.
Benefits
- Comprehensive employee benefits and perks, with region-specific details available through Databricks' benefits portal.
Tech Stack
Categories
Solutions Engineering
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and over 60% of the Fortune 500 — rely on Databricks to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified Data Intelligence Platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase and Unity Catalog. --- Databricks applicants Please apply through our official Careers page at databricks.com/company/careers. All official communication from Databricks will come from email addresses ending with @databricks.com or @goodtime.io (our meeting tool).