Technical Consultant / Solutions Architect – Ruby & C#
Concentrix4 days ago
Remote, Costa Rica or San José, Costa RicaSenior
Responsibilities
- Develop and implement custom software solutions using Smartsheet products, Ruby, C#, and third-party APIs.
- Design scalable integrations, middleware, and automation solutions that extend Smartsheet capabilities.
- Lead technical consulting engagements from discovery and solution design through implementation and delivery.
- Facilitate discovery sessions, requirements-gathering workshops, and stakeholder interviews.
- Translate business requirements into technical solutions, user stories, solution designs, and documentation.
- Design architecture diagrams, technical specifications, integration designs, and business and technical requirements documentation.
- Review technical deliverables and provide guidance on architecture, design quality, development standards, and best practices.
- Provide technical leadership, peer feedback, and mentorship.
- Serve as a subject matter expert on Smartsheet products, extensibility capabilities, and API-based integrations.
- Assess feasibility, complexity, effort, and dependencies to support sales scoping, estimates, and proposals.
- Manage project scope, timelines, deliverables, risks, dependencies, and client communication.
- Build and maintain client relationships throughout the engagement lifecycle.
Requirements
- 5+ years of experience in technical consulting, solutions architecture, software development, or a related technical field.
- Hands-on professional experience with Ruby and C# is required.
- Strong experience with requirements gathering, technical discovery, and solution design.
- 3+ years of customer-facing experience, preferably in technical consulting or professional services.
- Advanced conversational English and strong verbal and written communication skills.
- Experience with SaaS and/or iPaaS platforms and cloud-based applications.
- Proven ability to lead technical projects from concept and discovery through solution design, implementation, and completion.
- Strong understanding of systems architecture, integration patterns, scalability, and distributed solutions.
- Knowledge of software design patterns, development best practices, and strategies for handling large data volumes.
- Experience designing and implementing data integrations and API-based solutions.
- Experience with Smartsheet APIs or comparable SaaS/platform APIs.
- Ability to translate business requirements into structured technical requirements, user stories, solution designs, and technical documentation.
- Strong communication, stakeholder management, problem-solving, and client-facing skills.
Benefits
- CRI work-at-home location.
- Full-time position.
Tech Stack
C#Ruby
Categories
Solutions Engineering
About Concentrix
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.