3 months ago
Kuala Lumpur, MalaysiaStaff+
Responsibilities
- Lead and mentor a technical team while guiding development tasks and ensuring delivery milestones are met.
- Customize and configure Microsoft Dynamics 365 entities, forms, views, workflows, and business rules.
- Develop and maintain CRM plugins and workflows using Dynamics SDK technologies such as C# and custom workflows.
- Shape technical vision and solutions with client stakeholders, conduct workshops, and engage business decision makers.
- Manage CRM source control, code reviews, versioning, automated deployments, and solution packaging across environments.
- Use Bitbucket, GitHub, Azure DevOps, XRM Toolbox, and Power Platform administration tools to support development and deployment.
- Design, troubleshoot, and optimize Dynamics 365 Customer Engagement applications, integrations, logging, and platform components.
- Deliver technical training and resolve complex Power Apps issues and architectural challenges.
Requirements
- 10+ years of experience with Microsoft Dynamics 365 CRM/CE and Power Platform.
- Experience with Power BI, Power Apps, Power Automate, Dataverse, Power Platform Admin Center, and Dynamics 365 Online.
- Experience with Dynamics 365 Customer Engagement applications including sales, customer service, and marketing.
- Experience designing enterprise integrations between Dynamics 365 and third-party systems.
- Experience with administration, monitoring, troubleshooting, custom logging, and platform support.
- Experience with Model-driven Apps, Canvas Apps, Dynamics SDK development, C#, plugins, custom workflows, backend logic, and UI/business logic customization.
- Experience with ALM principles, source control, Dynamics solutions, automated deployments, GitHub, and Azure DevOps.
- Experience in client-facing roles, workshops, solutioning, technical training, and engagement with technical and business stakeholders.
- Knowledge of Azure Application Insights, Copilot Studio, governance, security concepts, CRM troubleshooting, and module copilots.
- Strong analytical, collaborative, communication, and architectural problem-solving skills, with a commitment to modern engineering practices and tools.
Benefits
- The role offers personal development and training in technology and consulting skills.
- The position is with Avanade, described as Microsoft's number one partner, and provides client-facing consulting opportunities.
Tech Stack
C#
Categories
Solutions Engineering
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.