20 days ago
Sydney, AustraliaSenior
Responsibilities
- Configure, implement, and support Manhattan Active Omni modules and end-to-end order management processes.
- Translate business requirements into scalable functional and technical solutions.
- Develop and maintain ProActive Extensions, custom workflows, business rules, validations, and application customizations.
- Design and support integrations with eCommerce, ERP, WMS, POS, payment gateways, and third-party systems using REST APIs and related technologies.
- Develop, schedule, and maintain operational and executive reports and dashboards using SCI Reporting and IBM Cognos.
- Perform troubleshooting, root cause analysis, defect resolution, performance tuning, production support, testing, deployment, and release activities.
- Prepare functional, technical, configuration, and support documentation.
- Collaborate with business stakeholders, product owners, architects, developers, QA teams, and support teams on omnichannel commerce solutions.
- Provide ongoing enhancements and continuous improvement recommendations for Manhattan Active Omni implementations.
Requirements
- Experienced Manhattan Active Omni OMS consultant with expertise in Order Management, Distributed Order Management, omnichannel fulfillment, inventory visibility, and supply chain operations.
- Hands-on experience implementing, configuring, customizing, and supporting Manhattan Active Omni in retail and direct-to-consumer environments.
- Expertise in order capture, sourcing, allocation, fulfillment optimization, inventory management, Available-to-Commerce, order orchestration, returns, and customer service processes.
- Experience with Enterprise Order Management, Distributed Order Management, Enterprise Inventory, Available-to-Commerce, Fulfilment Optimization, Call Centre, Order Orchestration, Supply Chain Intelligence, and ProActive Extensions.
- Strong experience with REST APIs, JSON, system integrations, troubleshooting, root cause analysis, and performance optimization.
- Experience building and maintaining SCI Reporting dashboards using IBM Cognos.
- Experience with Agile delivery, stakeholder engagement, requirements gathering, solution workshops, SIT/UAT, production deployments, and post-production support.
- Strong analytical, problem-solving, communication, and customer-facing skills.
- Optional qualifications include a master's or bachelor's degree in technology, Microsoft 365 Copilot AI, Claude AI, Agentic AI Foundation, and Prompt Engineering.
Categories
Solutions Engineering
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise — embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai | Follow us @cognizant