Lifted

#130533 - Salesforce Developer - Service Cloud & Omni-Channel

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4 hours ago
Remote, India or Hyderābād, IndiaSenior

Responsibilities

  • Develop and enhance Salesforce Service Cloud business solutions.
  • Build and maintain Salesforce Omni-Channel routing, capacity, and presence functionality.
  • Develop scalable applications using Apex and Lightning Web Components.
  • Maintain or enhance Aura and Visualforce components and develop custom Salesforce objects.
  • Write and optimize SOQL and SOSL queries.
  • Build and maintain third-party integrations using REST, Bulk, and Metadata APIs.
  • Support telephony, CTI, external SaaS, and AppExchange integrations where applicable.
  • Use Git and Salesforce CI/CD practices for deployment and migration processes.
  • Work independently with cross-functional and technical teams and communicate technical status, risks, decisions, and implementation details.

Requirements

  • At least 5 years of experience developing Salesforce business applications.
  • Strong proficiency in Apex, including triggers, controllers, and test classes.
  • Strong hands-on Lightning Web Components development experience.
  • Proficiency with SOQL and SOSL and demonstrated Service Cloud solution development experience.
  • Hands-on experience with Salesforce Omni-Channel, custom objects, and the Salesforce development environment.
  • Experience integrating Salesforce with third-party systems using REST-based web services.
  • Experience maintaining or enhancing Aura and/or Visualforce components.
  • Hands-on experience with Git, Salesforce CI/CD, deployment, and migration processes.
  • Ability to work independently and collaborate effectively with teams, with strong written and verbal communication skills.
  • Salesforce Platform Developer II certification, enterprise-scale Salesforce experience, complex data model and large-scale implementation experience, and Copado or similar tooling experience are preferred.
  • Experience with telephony or CTI, SaaS, AppExchange, predictive analytics, machine-learning APIs, generative-AI platforms, Einstein features, AI-enabled workflows, prompt engineering, and AI data governance is preferred.

Benefits

  • Remote contract engagement at 40 hours per week.
  • Candidates must be based in an eligible APAC location and provide coverage during U.S. Central Time working hours.

Tech Stack

Categories

Lifted

About Lifted

201-500 employees

Lifted builds a global platform for enterprises to source, contract, manage, and pay contingent workers with embedded compliance. The software integrates into existing contingent workforce ecosystems and supports multiple worker types across countries. Lifted operates as an Upwork company, serving organizations that need to centralize contingent programs and streamline cross‑border payments and documentation.

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