about 1 year ago
Responsibilities
- Act as the technical point of contact for prospects and customers during onboarding, pilots, and expansions.
- Lead deep technical conversations with engineering, security, and data teams at modern companies.
- Design and deliver customized solution architectures that demonstrate the value of Formal's platform.
- Work closely with engineering to prioritize and scope technical requests or integrations.
- Build internal tooling, scripts, or resources to accelerate onboarding and repeatability.
- Develop and maintain deep expertise in Formal’s product, data protocols, and adjacent ecosystem.
- Gather feedback and relay customer insights to product and engineering to help shape the roadmap.
Requirements
- Experience in a solutions engineering, sales engineering, or implementation engineering role at a developer-facing company.
- Strong technical background — you’ve written production code, debugged systems, or run infrastructure before.
- Ability to clearly explain complex concepts to both technical and non-technical audiences.
- Familiarity with cloud platforms (AWS, GCP, Azure) and modern infrastructure tools.
- Comfort working across a variety of systems, APIs, and data protocols (e.g., Postgres, Kafka, MySQL, Snowflake, S3).
- A collaborative mindset and a high sense of ownership — you're proactive and love solving problems hands-on.
- Excellent verbal and written communication skills.
Benefits
- 100% medical, dental & vision insurance coverage for you.
- Partially covered for your dependents.
- Flexible PTO.