Lead Software Engineer
Providence1 day ago
Hyderābād, IndiaStaff+
Responsibilities
- Implement and scale Salesforce Service Cloud features including case management, productivity tools, and Omni-Channel.
- Build customer- and partner-facing portals on Salesforce Experience Cloud.
- Develop responsive custom interfaces using Lightning Web Components, JavaScript, Salesforce Lightning Design System, and modern CSS/JavaScript frameworks.
- Develop and maintain inbound and outbound REST and SOAP API integrations with external applications and middleware.
- Write modular, bulkified Apex triggers, classes, and asynchronous jobs while adhering to Salesforce Governor Limits.
- Execute release management, sandbox synchronization, and conflict resolution through Salesforce DevOps Center and Azure CI/CD pipelines.
- Configure, test, and tune Salesforce Agentforce agents, prompt templates, topics, and actions.
Requirements
- At least 5 years of hands-on Salesforce development experience.
- Strong proficiency in Apex, including object-oriented design, bulk processing, and exception handling, and in custom Core Lightning Web Components development.
- Practical experience implementing Salesforce Service Cloud and Experience Cloud community portals.
- Experience designing responsive user interfaces using SLDS and modern CSS/JavaScript frameworks.
- Experience developing custom web services and REST/SOAP API integrations.
- Experience deploying metadata and applications through Salesforce DevOps Center and Azure CI/CD or equivalent Git-based build pipelines.
- Practical exposure to or functional training in Salesforce Agentforce architectures.
- Salesforce Certified Platform Developer I certification is required.
- Salesforce Platform Developer II, Service Cloud Consultant, Experience Cloud Consultant, or Agentforce Consultant/Developer certifications are preferred or advantageous.
Tech Stack
Categories
About Providence
Providence is a nonprofit Catholic health system that operates hospitals, clinics, and related care services for patients and communities across the western U.S. It runs 51 hospitals and 829 clinics and also offers a health plan in select markets. Headquartered in Renton, Washington, Providence provides acute, ambulatory, virtual, and home-based care along with pharmacy and behavioral health services, supported by centralized technology, cybersecurity, and shared services teams.