GrepJob
xAI

Technical Account Manager

xAI
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about 13 hours ago
Los Angeles, CA, USA or Seattle, WA, USASenior / Staff+
H1B Sponsor

Responsibilities

  • Apply expertise to large-scale compute system development, including design validation and optimization.
  • Act as the primary technical point of contact for compute infrastructure across all customer accounts.
  • Lead technical implementation, integration testing, and provisioning for GPU/CPU clusters.
  • Provide expertise on compute-specific elements including GPUs/CPUs and high-performance networking.
  • Handle technical escalations and drive resolution to ensure compliance with SOW and SLA.
  • Represent compute systems in cross-functional discussions and issue resolution.
  • Interface with various internal teams to ensure successful end-to-end delivery.
  • Participate in verification testing and continuous optimization.
  • Support expansion planning and capacity scaling across customer accounts.
  • Ensure on-time deliverables and proactive risk mitigation for all customers.

Requirements

  • Bachelor’s degree in computer science, Electrical Engineering, or a related technical discipline.
  • 7+ years of hands-on experience in large-scale compute or data center environments.
  • Experience leading technical implementations involving GPUs/CPUs and high-performance systems.
  • Master’s degree or higher in a STEM discipline is preferred.
  • Prior experience as a Technical Account Manager or Solutions Architect is preferred.
  • Deep knowledge of InfiniBand, RoCE, and NVIDIA networking technologies is preferred.
  • Experience with AI/ML training and inference infrastructure at scale is preferred.
  • Strong background in performance tuning and hybrid/cloud integration is preferred.
  • Excellent written and verbal communication skills are required.
  • Hands-on experience with Linux environments and infrastructure monitoring is preferred.

Tech Stack