Principal Solutions Consultant
Gen Digital6 hours ago
Base Salary
Up to $200k/yr
Responsibilities
- Own outcomes across complex, strategic partner engagements and frontier ICPs.
- Set solution narratives and architectural framing for new verticals and use cases.
- Lead discovery, solution design, and prioritization for strategic opportunities.
- Architect and personally demonstrate technically or commercially complex solutions.
- Travel with Sales and Partner Solutions for high-stakes prospect and partner meetings.
- Build reusable scoping frameworks, engagement models, artifacts, templates, and best-practice documentation.
- Mentor Solutions Consultants and raise the team’s technical and consultative standards.
- Drive partner feedback into Product roadmap decisions.
- Align partners, Sales, Partner Solutions, and Product on solution direction.
- Represent Gen’s technical expertise with senior stakeholders and at industry conferences.
- Identify expansion and de-risking opportunities and influence Solutions Engineering resource allocation.
Requirements
- 8+ years of experience in sales engineering, solutions consulting, solutions engineering, technical account management, or a similar role.
- Preferred experience in fintech or enterprise-level technology and ownership of complex, ambiguous engagements.
- Experience framing architectures and solution narratives for new verticals or frontier use cases.
- Experience mentoring or raising the bar for technical or pre-sales professionals.
- Ability to travel regularly for in-person partner visits and high-stakes engagements.
- Ability to translate technical concepts for technical and executive audiences in ambiguous situations.
- Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function.
- Excellent communication, interpersonal, relationship-building, judgment, problem-solving, and attention-to-detail skills.
- Comfort operating within ambiguity and knowing when to involve technical resources to resolve partner blockers.
Benefits
- Flexible working options, time off, competitive pay, benefits, and well-being programs.
- Regular travel is required for in-person partner and prospect engagements.
- Hiring process includes a recruiter phone screen, hiring manager interview, cross-functional interviews, and a technical interview.
Categories
Solutions Engineering
About Gen Digital
Gen Digital is a public consumer cyber safety company that sells subscription software and services for cybersecurity, online privacy, and identity protection under brands including Norton, Avast, LifeLock, Avira, AVG, CCleaner, and ReputationDefender. Formed in 2022 by the merger of NortonLifeLock and Avast, it is headquartered in Tempe, Arizona, and serves more than 150 countries with a user base approaching 500 million. Revenue comes primarily from direct-to-consumer subscriptions and partnerships.