1 day ago
Hyderābād, IndiaStaff+
Responsibilities
- Design, develop, and implement AI-powered solutions within Amazon Connect.
- Build and customize Amazon Connect applications and integrations.
- Develop Agentic AI, Conversational AI, Generative AI, RAG, and LLM-based applications.
- Integrate AWS AI/ML services with enterprise applications and APIs.
- Develop serverless and microservices-based architectures using AWS services.
- Ensure secure, scalable, governed AI architectures aligned with enterprise standards.
- Collaborate on contact center modernization and customer experience transformation initiatives.
- Improve customer self-service through AI automation and enhance agent productivity with AI-powered tools and workflows.
Requirements
- At least 12 years of experience in AWS and cloud-native development.
- Strong expertise in Amazon Connect, Bedrock, Generative AI, Agentic AI, RAG, and LLM-based solutions.
- Proficiency in Python, Node.js, AWS Lambda, APIs, and microservices.
- Experience designing secure, scalable, enterprise-grade AI architectures.
- Interest in using AI to improve customer experience, self-service, and operational efficiency.
Benefits
- Career paths, internal opportunities, and personalized career guidance within the Capgemini group.
- Wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, and new-parent support through flexible work.
- Opportunities to work on technology and engineering projects with industry leaders and on societal and environmental solutions.
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.