NICE

Software Engineer, CX

NICE
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9 hours ago
Sydney, AustraliaMid Level / Senior

Responsibilities

  • Contribute to end-to-end technical delivery from design through deployment and ongoing optimization.
  • Own assigned tasks and features while ensuring quality, reliability, and timely delivery.
  • Design and build features for enterprise-grade SaaS applications using event-driven and microservices-based architectures.
  • Write clear Epics and Stories with actionable acceptance criteria.
  • Collaborate with product, design, operations, senior engineers, and the squad to deliver customer value.
  • Apply engineering standards and practices including clean code, test planning, CI/CD, observability, and secure coding.
  • Participate in peer reviews and design discussions and identify improvements across systems and processes.

Requirements

  • 3–5 years of hands-on software development experience.
  • Full-stack skills with TypeScript, Node.js, and Python.
  • Front-end proficiency with Vue.js and Angular.
  • Familiarity with microservices and event-driven architecture.
  • Experience with SQL and NoSQL databases, including MongoDB.
  • Hands-on experience with AWS services and cloud-native development.
  • Understanding of application performance and security best practices.
  • Strong communication and collaboration skills.
  • Ability to work autonomously and contribute effectively in a fast-moving environment.

Tech Stack

AngularAWSMongoDBNode.jsPythonSQLTypeScriptVue.js

Categories

NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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