2 days ago
Toronto, CanadaIntern
Responsibilities
- Help design, develop, and test scalable, available, and reliable customer-facing product features.
- Write and maintain unit, integration, and acceptance tests.
- Participate in collaborative code reviews with other developers.
- Understand and comply with HIPAA security and privacy laws.
- Follow Genesys' Code of Business Conduct and Ethics.
Requirements
- Actively pursue a bachelor's or master's degree in computer science or a related technical discipline.
- Demonstrate strong proficiency in TypeScript and modern JavaScript/TypeScript development practices.
- Have familiarity with AWS backend technologies and services for cloud application development.
- Have familiarity with Vue.js or another TypeScript-based UI framework or library.
Benefits
- 8–16-month internship/co-op term beginning in May or June 2027.
- Hybrid work in downtown Toronto, with office attendance 1–2 days per week depending on team and business needs.
- Exposure to Genesys Cloud leaders and opportunities to build cloud and AI skills.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.
Tech Stack
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.