2 months ago
Toronto, CanadaSenior
Responsibilities
- Architect, configure, tune, and operate high-performance NGINX routing, proxying, and Kubernetes ingress infrastructure.
- Own and expand automated scaling routines using RED metrics, Horizontal Pod Autoscalers, and customized scaling policies.
- Partner with product engineering teams to translate API requirements into resilient, highly available, and scalable technology stacks.
- Establish SLIs and SLOs, manage error budgets, and conduct systems design, bottleneck profiling, and capacity planning.
- Participate in PagerDuty on-call rotations, update runbooks, lead root-cause analysis, and conduct blameless retrospectives.
- Translate operational learnings into permanent improvements to availability, performance, and reliability.
Requirements
- 5+ years of experience as a DevOps or Site Reliability Engineer in a high-scale production environment.
- Deep hands-on experience configuring, troubleshooting, and operating NGINX proxying, routing, and ingress controller layers under heavy traffic.
- In-depth hands-on Kubernetes administration experience, including cluster networking, orchestration, scheduling, and container deployment.
- Strong OS-level understanding of Linux or Unix internals, including disk I/O, memory allocation, TCP/IP networking, and process management.
- Strong programming or scripting skills; Ruby and/or Go are preferred, with Python or Java as equivalent examples.
- Experience managing infrastructure with Terraform, Ansible, Chef, or similar infrastructure-as-code frameworks.
- Strong systems-design understanding across interfaces, boundaries, failure modes, edge cases, and cascading effects in distributed architectures.
- Excellent documentation practices and comfort collaborating asynchronously across remote-first global engineering teams.
- Familiarity with Redis, Kafka, Postgres, MongoDB, Prometheus, Grafana, Datadog, AWS, GCP, or Azure is preferred.
Benefits
- Compensation may include equity, along with retirement and employee stock purchase plans.
- Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits are offered.
- Family services include fertility benefits and equal paid parental leave.
- Professional development includes formal career pathing, learning platforms, and a yearly learning stipend.
- The company offers a curated in-office employee experience and hybrid ways of working.
- Employees can participate in Volunteer Week, donation matching, and Employee Resource Groups.
- Benefits vary by location, and the role includes a PagerDuty on-call rotation.
Tech Stack
AnsibleApache KafkaAWSAzureChefDatadogGoGoogle Cloud PlatformGrafanaJavaKubernetesLinuxMongoDBPostgreSQLPrometheusPythonRedisRubyRuby on RailsTerraform
Categories
Site Reliability
About Braze
Braze builds a customer engagement platform used by marketing teams to orchestrate cross-channel messaging across mobile, email, web, and more. The company sells its software via SaaS subscriptions with analytics, segmentation, and journey orchestration. Founded in 2011 and headquartered in New York, Braze is a public company (NASDAQ: BRZE) with global offices.