Sr Technical Solutions (Backline)

Databricks

about 4 hours ago

Tokyo, Japan

Senior

H1B Sponsor

Responsibilities

Troubleshoot and resolve complex customer issues related to the Databricks Platform.
Provide suggestions and best-practice guidance for customer-specific environments.
Help the support team with detailed troubleshooting guides and runbooks.
Contribute to automation and tooling initiatives for troubleshooting.
Partner with the engineering team to spread awareness of upcoming features.
Identify and contribute supportability features back into the product.
Demonstrate ownership and coordinate with engineering to resolve customer issues.
Participate in weekend and weekday on-call rotation.

7+ years of industry experience.
Experience with supporting Java, Scala, or Python-based applications.
Expert in scripting using Python or Shell.
Comfortable with black box troubleshooting.
Experience in troubleshooting issues in a Distributed Big Data Computing environment.
Experience with SQL-based database systems.
Experience in Linux and network troubleshooting.
Experience with AWS, Azure, or GCP related services.
A bachelor's degree in Computer Science or a related field is required.

Apache SparkAWSAzureGoogle Cloud PlatformJavaLinuxMLflowPythonScalaSQL