
Sr AI Engineer I - Enterprise Architecture
American Express22 hours ago
Base Salary
$123k - $215k/yr
Responsibilities
- Design, build, and ship LLM-powered and agentic product features for financial customers.
- Build agentic systems that reason over context, invoke tools, take real actions, and recover from failures.
- Architect and implement production-grade RAG pipelines over sensitive financial data.
- Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling.
- Own production systems, including their reliability, latency, cost, and failure modes.
- Collaborate with product and design partners with a focus on customer outcomes.
Requirements
- 5+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems.
- Track record of shipping AI-powered or agentic systems that real users depend on.
- Strong fundamentals in backend systems, APIs, data pipelines, and cloud infrastructure.
- Hands-on experience with modern LLM tooling and agentic patterns and architectures.
- Fluency with AI-assisted and agentic development workflows.
- Strong ownership, technical judgment, product mindset, and customer orientation.
- Preferred: experience building agentic systems in fintech or other regulated industries.
- Preferred: experience as a founding engineer or early technical contributor in high-growth environments.
- Preferred: experience shipping technically complex systems in regulated contexts and meaningful open-source contributions in AI or developer tooling.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan.
- Financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents.
- Access to global onsite wellness centers, counseling through the Healthy Minds program, and career development and training opportunities.
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.