11 hours ago
Chennai, IndiaMid Level
Responsibilities
- Perform needs analyses and develop strategic, cost-effective solutions for the company and its customers.
- Provide technical support and resolve field service questions.
- Support sales representatives with product modifications and engineering expertise for custom projects.
- Help representatives and customers evaluate and select products, and recommend products that meet customer needs.
- Create, review, and execute product test plans and cases, documenting progress and reporting results.
- Work collaboratively with the sales team and exercise independent judgment in significant matters.
Requirements
- Bachelor’s degree preferred, with consideration for equivalent coursework and experience or extensive related professional experience.
- 2–5 years of relevant work experience.
- Technical product knowledge, customer support, needs analysis, and problem-resolution capabilities.
- Ability to work nights, weekends, variable schedules, and overtime as needed.
Benefits
- Comcast provides benefits and personalized support resources for eligible employees.
- The role may include sales commission eligibility under an applicable plan.
Categories
Solutions Engineering
About Comcast
Comcast is a U.S.-based media and telecommunications company that sells broadband, video, wireless, and voice services to consumers and businesses under the Xfinity and Comcast Business brands. It also owns NBCUniversal (including NBC, Universal Pictures, and Peacock) and Sky, operating TV networks, film studios, and streaming in the U.S. and Europe. Founded in 1963 and headquartered in Philadelphia, it is publicly traded on Nasdaq (CMCSA).