SaaS Solutions Architect - Ruby
Concentrix6 days ago
Base Salary
$106k - $150k/yr
Responsibilities
- Lead technical consulting engagements, facilitate discovery sessions, gather requirements, and translate business goals into scalable architectures.
- Design, build, test, and deploy custom software solutions using platform capabilities, APIs, integrations, and third-party technologies.
- Produce architecture designs, integration flows, implementation approaches, technical documentation, and solution recommendations.
- Advise customers and partners on solution options, technical tradeoffs, and best practices.
- Serve as a subject matter expert on platform extensibility and API-driven solution design.
- Review other team members’ architecture designs and promote technical quality and consistency.
- Mentor, coach, and provide peer feedback to architecture team members.
- Assess feasibility, complexity, and effort estimates for sales opportunities, solution scoping, and statements of work.
- Manage technical project timelines, deliverables, risks, dependencies, and client communications.
- Build middleware and integration solutions for workflow automation, external-system connectivity, and secure data migration.
- Apply systems architecture and design-pattern expertise to create performant, scalable, and maintainable solutions.
- Communicate customer feedback and product gaps to product and engineering teams.
Requirements
- 5+ years of experience in solutions architecture, software development, technical consulting, or a related discipline.
- 3+ years of customer-facing experience leading technical discussions and delivering solution-based outcomes.
- Hands-on development experience in at least two languages such as .NET, Node.js, Python, Java, or Ruby.
- Experience with SaaS and/or IPaaS applications in enterprise environments.
- Strong systems architecture knowledge and experience designing scalable, performance-driven, and resilient solutions.
- Knowledge of software design patterns, architectural best practices, and large-volume data considerations.
- Experience with business-system integrations using APIs, middleware, ETL tools, CRM platforms, reporting environments, or analytics solutions is preferred.
- Strong written, verbal, and presentation communication skills for explaining technical topics to non-technical stakeholders.
- Ability to independently lead projects from concept through completion and manage multiple priorities and client expectations.
- Experience with technical scoping, solution estimation, and statement-of-work development is preferred.
- Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, Engineering, or a related field is preferred; equivalent experience is also valued.
Benefits
- Medical, dental, and vision insurance.
- Comprehensive employee assistance program.
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid learning days.
- Full-time, remote work-from-home position located in the United States; the role is an immediate vacancy with an expected start as soon as possible.
About Concentrix
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.