2 months ago
Vancouver, CanadaSenior
Responsibilities
- Configure, tune, and operate high-performance NGINX routing, proxying, and Kubernetes ingress controller layers.
- Own and expand automated scaling routines using RED metrics, Horizontal Pod Autoscalers, and customized scaling policies.
- Partner with product engineering teams to translate API feature requirements into resilient, highly available, and scalable technology stacks.
- Establish SLIs and SLOs, manage error budgets, and support enterprise-grade service levels through systems design and capacity planning.
- Participate in PagerDuty on-call rotations, improve runbooks, and prevent recurring incidents.
- Lead root-cause analyses and blameless retrospectives and turn operational learnings into permanent improvements.
Requirements
- 5+ years of experience as a DevOps or Site Reliability Engineer in a high-scale production environment.
- Deep hands-on experience configuring, troubleshooting, and operating NGINX proxying, routing, and ingress controller layers under heavy traffic.
- In-depth hands-on Kubernetes administration experience, including cluster networking, orchestration, scheduling, and container deployment.
- Strong Linux/Unix knowledge covering disk I/O, memory allocation, TCP/IP networking, and process management.
- Strong programming or scripting skills; Ruby and/or Go are preferred, with Python or Java accepted as equivalent languages.
- Experience managing infrastructure with Terraform, Ansible, Chef, or similar infrastructure-as-code frameworks.
- Strong understanding of distributed systems design, interfaces, failure modes, edge cases, and cascading effects.
- Strong documentation and collaboration skills for asynchronous work across remote-first global engineering teams.
- Familiarity with Redis, Kafka, Postgres, or MongoDB is preferred.
- Experience with Prometheus, Grafana, Datadog, or similar monitoring and observability tools is preferred.
- Practical experience with AWS, GCP, or Azure is preferred.
Benefits
- Location-dependent comprehensive benefits, including medical, dental, vision, life, and disability coverage.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off and equal paid parental leave with family services including fertility benefits.
- Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
- Hybrid ways of working and a curated in-office employee experience.
- Volunteer Week, donation matching, and Employee Resource Groups.
- Equity eligibility through restricted stock units (RSUs).
Tech Stack
AnsibleApache KafkaAWSAzureChefDatadogGoGoogle Cloud PlatformGrafanaJavaKubernetesLinuxMongoDBPostgreSQLPrometheusPythonRedisRubyRuby on RailsTerraform
Categories
Site Reliability
About Braze
Braze builds a customer engagement platform used by marketing teams to orchestrate cross-channel messaging across mobile, email, web, and more. The company sells its software via SaaS subscriptions with analytics, segmentation, and journey orchestration. Founded in 2011 and headquartered in New York, Braze is a public company (NASDAQ: BRZE) with global offices.