Viatris

Healthcare Solution Engineer

Viatris
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1 month ago
Remote, CanadaSenior

Responsibilities

  • Design and deliver secure, scalable integrations between Solventum solutions and customer healthcare systems.
  • Define, configure, validate, and troubleshoot interfaces with customer IT teams, EMR vendors, and third-party providers.
  • Conduct technical discovery and translate customer business and technical needs into practical implementation approaches.
  • Configure Solventum solutions for customer-specific operational and clinical requirements.
  • Lead technical validation, testing, defect investigation, issue resolution, and go-live readiness activities.
  • Provide advanced technical support, perform root-cause analysis, and implement sustainable solutions for customer issues.
  • Document and share implementation knowledge, best practices, and lessons learned across support, engineering, product management, and implementation teams.

Requirements

  • Bachelor’s degree in Health Informatics, Computer Science, Information Technology, or computer engineering.
  • At least 5 years of experience implementing, integrating, supporting, or delivering healthcare technology solutions.
  • At least 3 years of experience implementing enterprise software solutions in healthcare environments.
  • At least 3 years of experience working directly with customer IT teams, technical stakeholders, and third-party vendors.
  • Experience with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows.
  • Experience troubleshooting complex technical issues across applications, integrations, and infrastructure components.
  • Experience with EMR/EHR platforms such as Epic, Oracle Health (Cerner), Altera, Meditech, or equivalent systems.
  • Experience with interface engines, integration platforms, SaaS deployments, cloud-hosted solutions, networking fundamentals, or identity management concepts.
  • Experience supporting technical discovery, requirements analysis, solution configuration, testing, validation, go-live readiness, and production support.
  • Ability to perform root-cause analysis, document implementation knowledge, and share lessons learned.
  • Knowledge of healthcare data privacy, security, and regulatory requirements.
  • A master’s degree, seven years of broader technology-solution experience, and French language proficiency are additional qualifications that may help in the role.

Benefits

  • Remote work location in Canada.
  • May include up to 20% domestic travel.
  • Relocation assistance may be authorized.
  • Eligible employees may receive incentive programs and comprehensive Canadian benefits.
  • Workplace accommodations are available for applicants with disabilities.

Categories

Solutions Engineering
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