Partner Technology Architect
ServiceNow14 days ago
Responsibilities
- Lead joint business planning across partner investments, industry focus, and go-to-market priorities.
- Advise partners on practice growth, specialization strategy, AI-enabled offerings, and solution readiness.
- Influence partner-sourced and partner-influenced pipeline through solution strategy and differentiation.
- Translate ServiceNow platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level.
- Lead technical discovery sessions, executive briefings, solution demonstrations, technical escalations, proofs of concept, and co-demonstrations.
- Champion intelligent workflows, automation, and agent-based use cases.
- Orchestrate engagement across Partner Solution Engineers, Practice-aligned PTAs, product and engineering teams, specialist field teams, and partner managers.
- Connect solution strategy to measurable outcomes such as efficiency, growth, ROI, and time-to-value.
- Support executive conversations through clear value narratives and outcome-based storytelling.
- Help partner offerings progress from concept through validation to scalable commercialization.
Requirements
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Experience leveraging or critically evaluating AI for work processes, decision-making, or problem-solving.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience collaborating with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and execution guidance with sales counterparts.
- Ability to travel as necessary.
Benefits
- Regular employee position.
- Flexible or remote work persona in the AMS - North America and Canada region.
Categories
Solutions Engineering
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.