6 days ago
Base Salary
$170k - $260k/yr
Responsibilities
- Partner with Account Executives throughout enterprise sales cycles from discovery through production handoff.
- Lead technical discovery sessions and develop technical win strategies for strategic opportunities.
- Design scalable enterprise Voice AI solutions covering APIs, integrations, conversation architecture, security, and deployment.
- Present technical solutions and lead architecture reviews, product deep dives, and security discussions.
- Build demos, prototypes, proofs of concept, sample integrations, and technical assets for customer evaluations.
- Support pilots and technical evaluations and guide customers from evaluation into production.
- Own RFP responses, technical documentation, security questionnaires, and architecture diagrams.
- Partner with Product and Engineering to influence the roadmap through customer feedback.
- Help establish technical sales and customer onboarding best practices.
- Support strategic customers throughout implementation and represent their needs internally.
Requirements
- At least 2 years of experience as a Sales Engineer, Solutions Engineer, Solutions Architect, Forward Deployed Engineer, Customer Success Engineer, or in another customer-facing technical role.
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field.
- Strong technical fundamentals across APIs, cloud infrastructure, distributed systems, software architecture, and integrations.
- Ability to present to engineering teams and executive stakeholders and translate complex technical concepts into business value.
- Experience building demos, prototypes, or proofs of concept.
- Interest in AI, LLMs, Voice AI, and emerging technologies.
- Ability to work with high ownership and ambiguity in a fast-moving startup environment.
- Ability to collaborate across Sales, Engineering, Product, and Customer Success.
- Customer-focused approach to solving problems and helping customers succeed.
Benefits
- 100% coverage for medical, dental, and vision insurance.
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks.
- $200/month wellness reimbursement.
- $300/month commuter reimbursement.
- $75/month phone bill reimbursement.
- $50/month internet reimbursement.
- Meaningful equity is offered.
- Located in Redwood City, California, United States; Retell AI is open to sponsoring work authorization for qualified candidates.
Categories
Solutions Engineering
About Retell AI
Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.