Accor

Observability Engineer

Accor
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1 day ago
Bangkok, ThailandSenior / Staff+

Responsibilities

  • Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
  • Deploy and configure OpenTelemetry Collectors for metrics and trace collection and Splunk forwarders for log ingestion.
  • Provide user support and conduct training on observability practices and Splunk solutions.
  • Ensure observability systems and practices comply with PCI DSS regulations.
  • Design and develop Python applications, add-ons, and custom integrations for Splunk Observability.
  • Act as a subject matter expert on observability and propose complementary solutions when appropriate.
  • Collaborate with internal teams to integrate data sources, build dashboards, configure detectors, and set up alerts.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Software Engineering, or a related field.
  • At least 5–7 years of experience in observability or monitoring engineering.
  • Proven experience with Splunk Observability Cloud, including Infra Monitoring, APM, and Log Observer, and Splunk Cloud Log.
  • Proficiency in deploying and configuring OpenTelemetry Collector.
  • Familiarity with ELK Stack, Grafana, and Prometheus.
  • Experience with AWS cloud services, particularly logging and storage.
  • Strong knowledge of Linux operating systems in on-premise and cloud environments.
  • Splunk O11y Cloud Certified Metrics User and Splunk Cloud Certified Architect certifications are advantageous.
  • Technical experience with Splunk Enterprise Cloud, AWS Cloud, Linux, GitLab, Jira/Confluence, and ServiceNow.

Benefits

  • The position is based in Bangkok, Thailand.
  • The role involves global collaboration and flexibility to accommodate time zone differences.

Tech Stack

AWSGrafanaLinuxPrometheusPythonSplunk

Categories

Accor

About Accor

10,000+ employees

Accor is a global hospitality group that owns, manages, and franchises hotels across luxury, premium, midscale, and economy segments, alongside the ALL – Accor Live Limitless loyalty program. It operates roughly 5,500 hotels in 110 countries under brands such as Ibis, Novotel, Mercure, Sofitel, Fairmont, and Raffles, generating revenue primarily from management and franchise fees and F&B. Founded in 1967, the company is headquartered near Paris, France.

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