Technical Architect Director
Salesforce1 day ago
Base Salary
$220k - $290k/yr
Responsibilities
- Serve as a Data 360 subject matter expert for Salesforce and customers.
- Advise customers on unlocking data from enterprise systems and achieving business goals.
- Deliver complex technical solutions involving Data 360, scripting, data management, and integrations.
- Evaluate architectural options and present technical solutions, roadmaps, and transformation strategies.
- Identify and manage risks, resolve issues, and proactively shape customers’ technical landscapes.
- Manage multiple strategic client engagements while meeting customer satisfaction and utilization targets.
- Collaborate with go-to-market, account, delivery, and cross-functional teams to grow services and expand accounts.
- Develop reusable assets, best practices, knowledge-sharing programs, and talent-development activities for Data 360.
- Maintain expertise in the evolving Data 360 product roadmap and broader data platform landscape.
Requirements
- Relevant Salesforce Data 360 or equivalent customer data platform experience, such as Adobe AEP, Tealium AudienceStream, Segment, ActionIQ, or Treasure Data.
- Salesforce experience across Sales Cloud, Service Cloud, and Marketing Cloud; related certifications are a plus.
- Preferred data warehouse experience with Snowflake, Databricks, Redshift, BigQuery, SQL Server, or marketing databases.
- Experience with data management, data transformation, and ETL, preferably using cloud-based tools or infrastructure.
- Data architecture experience including data profiling, data quality analysis, master data management, and fuzzy matching is preferred.
- Ability to communicate complex business and technical concepts through sophisticated diagrams, documents, and presentations.
- Expertise in data integration, subscriber management, and identity resolution.
- Experience with AI-related data integration concepts such as RAG, vector databases, search indexes, and knowledge bases is a plus.
- Ability to influence groups, facilitate implementation and architecture discussions, gather executive-level requirements, and present solutions.
- Knowledge of data governance and data privacy concepts and regulations is a plus.
- BA/BS degree or foreign equivalent.
- Willingness to travel when needed, expected to be less than 50%.
Benefits
- Salesforce provides time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role may be eligible for incentive compensation, equity, and benefits in addition to base salary.
- Travel is expected to be less than 50%.
- The typical base salary range is $220,000-$270,000 annually, with a $260,000-$290,000 annual range in California, New York, and select cities in specified metropolitan areas.
Tech Stack
Amazon RedshiftDatabricksGoogle BigQueryMicrosoft SQL ServerSnowflake
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.