Senior Lead Software Engineer
JPMorgan Chase23 hours ago
Base Salary
$176k - $260k/yr
Responsibilities
- Design, develop, troubleshoot, and maintain software solutions, tooling, and automation for infrastructure platforms and services.
- Reduce operational toil and improve platform stability, reliability, resiliency, and operability.
- Lead enterprise-authorized AI capabilities for root-cause analysis, incident analysis, log analytics, pattern discovery, trend analysis, and corrective-action recommendations.
- Facilitate evidence-based root-cause analysis sessions and independently assess the quality, completeness, and defensibility of investigations.
- Evaluate detection gaps, observability weaknesses, resilience issues, process breakdowns, and human factors while driving durable corrective actions.
- Lead adoption and governance of approved AI-assisted engineering practices, including AI-assisted code review, refactoring, testing, release readiness, and incident analysis.
- Establish measurable validation standards for secure coding, peer review, automated testing, and responsible handling of sensitive data.
- Apply software development lifecycle tooling and automation capabilities to improve engineering outcomes at scale.
Requirements
- Formal training or certification in software engineering concepts and at least five years of applied experience.
- At least seven years leading or supporting service-management functions, including major incident management, incident response, and problem-management investigations.
- Experience leading the effective use of enterprise-authorized AI-assisted software development tools and validating their correctness, performance, and security.
- Strong understanding of responsible AI use, data sensitivity, secure input and output handling, resiliency, security, and compliant usage controls.
- Experience conducting deep technical root-cause analyses using disciplined methods and translating findings into durable corrective actions.
- Experience in highly regulated, mission-critical environments with strong governance, risk, auditability, security, and operational-control practices.
- Advanced expertise across infrastructure and architecture domains including networking, cloud infrastructure, Linux and Windows platforms, middleware, databases, storage, distributed systems, DevOps toolchains, monitoring, and application architecture.
- Hands-on SRE observability and reliability engineering experience, including SLO and SLI design, distributed tracing, telemetry, reliability metrics, error budgets, and AIOps platforms.
- Proficiency with monitoring and telemetry tools such as Splunk, Dynatrace, Grafana, Datadog, Prometheus, AppDynamics, Elastic, and OpenTelemetry.
- Advanced programming and automation capability using Java, Go, or Python, along with strong continuous integration and delivery practices.
- Preferred experience developing observability solutions, integrating infrastructure and network monitoring, using Terraform and GitOps, working with on-premises infrastructure, building APIs and event-driven integrations, and contributing to open-source or engineering communities.
Benefits
- Competitive total rewards package with role-, experience-, skill-, and location-based base salary, plus potential incentive compensation or forfeitable equity for eligible roles.
- Benefits may include comprehensive health care, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- JPMorganChase provides equal employment opportunity, reasonable accommodations, and a stated commitment to diversity and inclusion.
Categories
DevOpsSite Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.