about 4 hours ago
Remote, IndiaSenior
Responsibilities
- Develop customer applications for Work Order management, scheduling, and dispatch.
- Collaborate with stakeholders to identify key functionality within the custom ServiceNow instance.
- Enhance ServiceNow event rules to ensure proper CMDB binding.
- Interact with technical SMEs to gather necessary environment information for service mapping and event work.
Requirements
- Experience with TSOM/SOMT and integrations in ServiceNow.
- Ability to communicate and implement TSOM/SOMT integration solutions.
- Experience developing interfaces for various user audiences.
- Proficient in developing integrated logic and functional components using ServiceNow APIs.
- Knowledge of service-oriented and distributed application architecture.
- Understanding of credential-less and credential-based discovery.
- Experience with installing, configuring, and integrating ServiceNow FSM products.
- Ability to prevent duplicate CIs with CI identifiers.
- Proficient in configuring identification rules for service mapping.