Responsibilities
- Build and enhance intelligent monitoring, alerting, reliability testing, anomaly detection, and automated remediation capabilities.
- Implement observability practices covering metrics, logs, traces, dashboards, telemetry, and actionable alerting.
- Design and pilot machine learning-based anomaly detection, predictive operations, self-healing solutions, and human-in-the-loop workflows.
- Automate operational workflows and platform tasks using Ansible, GitHub Actions, Bash, Python, PowerShell, and custom tooling.
- Define, track, and improve SLIs, SLOs, error budgets, alerting strategies, and service health indicators.
- Partner with development, infrastructure, platform, and support teams on production readiness, reliability, monitoring, and release risks.
- Lead or contribute to incident management, problem management, root cause analysis, production troubleshooting, and corrective actions.
- Support business-critical production systems through deployments, senior operational support, and an on-call rotation.
- Continuously simplify, automate, and modernize operations using engineering and AI-driven approaches.
Requirements
- At least 5 years of experience in Site Reliability Engineering, Production Engineering, DevOps, Platform Engineering, or Systems Engineering roles with strong operational depth.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Strong experience with infrastructure automation and configuration management, particularly Ansible.
- Strong scripting and automation skills in Bash, Python, PowerShell, or similar languages.
- Hands-on experience with reliability and observability tools such as Elasticsearch, Dynatrace, GitHub, Kubernetes, OpenShift, Kafka, PagerDuty, and Moogsoft or related platforms.
- Strong understanding of production operations, incident management, root cause analysis, reliability engineering, SLIs, SLOs, alerting, and service health metrics.
- Knowledge of cloud-native and distributed systems concepts including resiliency, scalability, fault isolation, and performance tuning.
- Understanding of AIOps, AI/ML concepts, or intelligent automation applied to observability and operations.
- Ability to collaborate across teams, influence engineering practices, and communicate with technical and non-technical stakeholders.
- Preferred experience includes financial services or other regulated environments, OpenTelemetry, Prometheus, Grafana, Splunk, Catchpoint, Azure Automation, Jenkins, Artifactory, Vault, Docker, anomaly detection, self-healing automation, AI governance, chaos engineering, and resilience validation.
Benefits
- Comprehensive total rewards program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Development support through coaching, leadership, and management opportunities.
- Opportunity to make a difference and create lasting impact within a collaborative, progressive, high-performing team.
- World-class training program in financial services.
- Full-time, regular salaried employment based in Toronto, Canada, with 37.5 work hours per week.
- Applications are accepted until 11:59 PM on the day prior to the September 7, 2026 application deadline.
Tech Stack
Categories
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/